The MTG desk
Talk to
the crew
Order question, kit question, or chasing a restock — send it over and a real person picks it up.
Replies in 1–2 daysUsually faster on weekdays
One inboxOrders, kit and returns all handled here
Bournemouth, UKShipping across the UK
MSG-01MTG desk
Send a message
Tell us what's up and we'll come back to you by email.
Faster than an email
Chasing the restock?
You don't need to email for that — the back-in-stock alert on the Recovery Pack page emails you the moment it lands.
Set a restock alertAnswers first
Your confirmation email has the details. If it's taking longer than expected, send us the order number using the form and we'll chase it up.
It's restocking. Set a back-in-stock alert on the Recovery Pack page and you'll be emailed the moment it's available.
The full terms are in the refund policy. Message us with your order number and what's wrong, and we'll get it sorted.